STONG
Legal

Privacy policy

Who we are

ISA MEGATECH S.A.S. (NIT in registration), operating as STONG, with registered office at Carrera 24 No. 103-08, Bucaramanga, Santander 680005, Colombia. For any privacy-related request, contact contacto@stong.co.

Scope of this policy

This policy applies to the website stong.co and to the personal data we collect through it — including contact forms, email communications, customer service exchanges and analytics events generated by your browser.

What we collect

We collect: (i) information you actively provide — name, company, email, phone, project details, message content; (ii) technical information automatically captured by the server and analytics — IP address, browser type, device, pages visited, time on page; (iii) cookies as described in our Cookie Policy.

Why we collect it

To respond to your inquiry, prepare commercial quotations, deliver service, comply with Colombian commercial and tax law (Ley 1581 de 2012, Decreto 1377 de 2013), measure aggregate site usage and improve our content.

Legal basis

Processing is based on your express consent provided when submitting a form, on the execution of a commercial relationship requested by you, and on our legitimate interest in operating, securing and improving this website.

Data sharing

We do not sell personal data. We share it only with: (i) hosting and email providers strictly necessary to deliver the site and our communications; (ii) Colombian authorities when legally required.

Retention

Inquiry data is retained for up to 24 months after the last interaction. Commercial customer records are retained for the period required by Colombian tax and commercial law (typically 10 years).

Your rights

You may request access, rectification, deletion, opposition or revocation of your consent at any time by writing to contacto@stong.co. We respond within 15 business days as required by Ley 1581 de 2012.

Security

We apply administrative, technical and physical safeguards proportional to the sensitivity of the data, including TLS encryption in transit, access controls, and periodic review of our service providers.

Changes to this policy

We may update this policy. The current version is always available at stong.co/en/legal/privacy.html, with the date of last revision shown below.

Last updated

25 June 2026.